Context and objectives
Context:
One of the European leaders in e-commerce has decided to automate one of his warehouses in order to provide its customers with a 24 hours delivery service for products available in stock and to be able to dispatch 30,000 parcels / day.
Automation will have a profound impact on operating methods, whether on technical, organizational (interaction with other team members) or ergonomic aspects (shift work, sit/stand work).
Objectives:
- Securing the implementation of the coaching plan defined during a previous project
- Securing the launch of the automated warehouse under the best conditions